For a staggering 7th year running, Pembrokeshire’s Vauxhall retailer W P Lewis & Son has been congratulated for the outstanding care they give to their customers by Vauxhall.
On 8th March Denis Chick, Communications Director of Vauxhall Motors visited the dealership to present the team with Vauxhall’s 2018 customer excellence award.
The award is based on the results gained from Vauxhall satisfaction surveys sent out to customers and W P Lewis & Son are one of only 4 of the whole of the UK to achieve award status consecutively since inception of the awards in 2012.
Steve Lloyd, Managing Director added, “I am extremely proud of our team who work tirelessly to provide the personal touch when it comes to customer care and being presented every one of Vauxhall’s customer excellence awards is testament to the hard work of our small team.”
The company are class leaders when it comes to customer care and is proud to boast that they are the only Vauxhall retailer in Wales to have achieved all 7 consecutive awards.
“Much of our team have been with the family business for many years and we certainly see ourselves as one big family. Our team provide a great service to our customers who in turn have provided us with wonderful feedback to Vauxhall which we are hugely grateful for” he added.
Vauxhall’s Communications Director Denis Chick commented on the team’s continuing success, “The team at W P Lewis are a credit to the Vauxhall franchise. Winning the Customer Excellence Reward 7 years running shows that caring for customers is a top priority and one that the whole team can be proud of.”
Steve concluded “on behalf of our Director Margaret Lewis and I, we would like to thank staff and customers alike for their overwhelming support”.